VACANCY

MARKETING/CUSTOMER SERVICE REPRESENTATIVE

Job Summary:

To provide customer-friendly, direct, results-driven approach to marketing research and sales in the Company.

Key Responsibilities:

  • Should be very comfortable with face-to-face contact with clients
  • Possess advanced communication skills
  • Priorities and process customer orders and requests submitted by telephone, email, live chat or instant message
  • Investigate and resolve customer complaints and resolve complaints quickly and patiently, including assistance of customers who may have received their orders late, have received the wrong order or have received faulty products
  • Maintain thorough and accurate customer service records
  • Work as part of the sales team to drive positive company sales results
  • Help customers register online and process their orders

Qualification and Requirements

  • Must have HND Marketing, Bsc. Communication or relevant Degree
  • Must have 2 years or more work experience

HOW TO APPLY

Interested and qualified persons should send their cover letters and CV to:

THE HUMAN RESOURCE MANAGER

P. O. BOX 2753

ACCRA

OR

recruitmenthob.gh@yahoo.com

 

CLOSING DATE: TWO WEEKS AFTER DATE OF PUBLICATION

ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED